Lumipra Asset

Privacy Policy

How we process and protect business inquiry data.

1. Data Controller

The data controller responsible for processing your personal data is: Lumipra GmbH, Speditionstrasse 15a, 40221 Dusseldorf, Germany. Email: [email protected]. Phone: +49 2102 7393000.

2. Data We Collect

We collect the information you provide through our contact forms, account registration, and AI chat features, including:

  • Name
  • Company name
  • Business area
  • Email address
  • Phone number
  • Message content
  • AI chat prompts, replies, suggested opportunities, and related chat metadata

3. Purpose of Data Processing

Your data is processed for the following purposes:

  • Responding to your inquiry
  • Providing information about our services
  • Communicating with you via email and phone
  • Operating member accounts and AI chat access
  • Recording AI chats so we can understand what clients need, provide better sourcing support, follow up on relevant requests, and improve our services
  • Improving our services and customer experience

4. Legal Basis

Processing is based on:

  • Your consent (Art. 6(1)(a) GDPR)
  • Pre-contractual measures (Art. 6(1)(b) GDPR)
  • Performance of a contract or member account relationship where applicable (Art. 6(1)(b) GDPR)
  • Legitimate interests in improving our services (Art. 6(1)(f) GDPR)
  • Compliance with legal obligations where applicable (Art. 6(1)(c) GDPR)

5. Communication Channels

By submitting the form, you agree that we may contact you using the provided details, including:

  • Email
  • Phone calls

6. Data Sharing

We do not sell your personal data. Your data may be shared only when necessary with:

  • Technical service providers (e.g., hosting and infrastructure providers)
  • Email, security, analytics, and AI service providers that help us operate the website, member accounts, AI chat, and customer support
  • Sellers or partners, but only to the extent required to process your request or facilitate a transaction
  • Logistics, engineering, or export partners (if relevant to your inquiry)
  • Authorities, courts, advisers, or compliance partners where required by law or necessary to protect legal rights

7. Hosting and Infrastructure

Our website is hosted by: ALL-INKL.COM - Neue Medien Munnich, Hauptstrasse 68, 02742 Friedersdorf, Germany.

In addition, we use external cloud and IT infrastructure providers to ensure the reliability, security, and performance of our services. These providers may process data on our behalf.

8. AI Chat Recordings

When you use our AI chat or sourcing assistant, your chat messages, AI replies, matching suggestions, language, time of use, and related technical metadata may be recorded and associated with your member account.

We use these records to help our clients with their sourcing needs, continue conversations more effectively, review service quality, improve our AI chat experience, and develop better sourcing support.

Please do not include sensitive personal data or confidential third-party information in the AI chat unless it is necessary for your request.

9. International Transfers

If required for communication, service delivery, hosting, analytics, AI chat, or customer support, your data may be transferred outside your country or outside the European Economic Area (EEA).

Where required, we use appropriate safeguards such as contractual data protection obligations, standard contractual clauses or equivalent transfer mechanisms, and careful selection of service providers.

10. Data Retention

We retain your data only as long as necessary for the purposes described in this Privacy Policy.

Retention periods may depend on the type of request, account activity, transaction history, legal limitation periods, and our need to maintain business records or improve our services.

  • Handle your request
  • Operate and improve member and AI chat services
  • Fulfill legal or business obligations

11. Your Rights

Depending on your country and the applicable privacy law, you may have the right to:

To exercise your rights, contact us at [email protected]. You may also have the right to lodge a complaint with your local data protection authority or another competent supervisory authority.

  • Access your data
  • Request correction or deletion
  • Restrict or object to processing
  • Withdraw consent at any time where processing is based on consent
  • Request a copy of your data in a portable format where applicable
  • Ask for information about cross-border transfers and recipients of your data

12. Automated Decision-Making

Our AI chat is intended to support sourcing conversations and suggest relevant opportunities. It does not make legally binding decisions about purchases, pricing, credit, eligibility, or contractual rights.

Important commercial decisions are reviewed and confirmed by Lumipra staff or by the relevant transaction parties.

13. Changes

We may update this Privacy Policy when necessary. The latest version will always be available on our website.

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